Senegal: New Consultancy - C4D Community Engagement Consultant

Organization: UN Children's Fund
Country: Senegal
Closing date: 16 Jun 2019

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

Background

The Communication for Development (C4D) section of the UNICEF West and Central Africa Regional Office (WCARO) provides oversight, quality assurance, technical assistance and knowledge management to country offices in the field of communication for social and behaviour change for child survival, development, education and protection. The region is extremely complex, diverse and bears a disproportionate share of the global burden of key child rights deprivations.

In the last decades, countries have implemented a range of cost-effective and high impact interventions to ensure child wellbeing, promote gender equality and foster local development. While these interventions provide results, they are often not enough for long-term sustained impact. (See details in the attached TORs)

How can you make a difference?

Objectives

General objective: Contribute to improved capacity of UNICEF COs, Governments, Communities and partners to design and implement effective, socially relevant and multisectoral community engagement mechanisms and platforms in support to WCAR’s Key Results for Children.

Specific objectives:

Revise/update WCARO’s Community-Based Approaches package guidelines based on Global Community Engagement Standards and on the lessons learned from in-country technical support.

In line with the Global Community Engagement Standards, provide technical support to WCAR UNICEF Country Offices, development partners and national governments in the design and implementation of multisectoral Community Engagement approaches and plans aimed at strengthening community participation and social accountability

Scope of work

Under the general guidance of the Regional Adviser, Communication for Development; the supervision of the C4D Specialist; and in close collaboration with the regional CFC team and CO’s C4D and sectoral programmes’ specialists, the incumbent is responsible for assisting WCARO and selected UNICEF Country Offices in WCAR:

Revise/update WCARO’s Community-Based Approaches package guidelines based on Global Community Engagement Standards and on the lessons learned from in-country technical support.

The incumbent is expected to use the existing Community-Based Approaches package as a basis for providing support to countries, and to deliver an updated version of it based on lessons learned from the country adaptations and the support provided to countries (see specific objective 2). Therefore, the update of the package will take pace through an iterative process that uses inputs from country missions to define shifts and additional contents. Current orientations for the development of the package include:

Ensuring coherence with the Global Community Engagement Framework and inclusion of its quality standards as a key input to the Workshop Package for Participatory Integrated Community-Based Approaches;

Strengthening the Social Accountability component, based on the use of data for participatory monitoring and the establishment of service provider accountability mechanisms;

Ensuring relevance to existing community engagement initiatives, namely the CFC/RTM initiative;

Adding guidance on planning for community engagement at scale, including on decentralized budgeting, decentralised governance systems and development plans, multisectoral coordination mechanisms and institutional anchorage of multisectoral mechanisms and platforms, capacity reinforcement of systems for the delivery of community engagement, and M&E of community engagement.

Technical support to up to 7 WCAR UNICEF Country Offices, development partners and national governments in the design and implementation of multisectoral Community Engagement approaches and plans.

The incumbent will be responsible for assisting countries in revising their community engagement approaches to ensure that platforms, mechanisms and processes:

Facilitate at scale inclusion and participation of the most marginalized (including young people);

Facilitate two-way communication and feedback for decision making and action by local stakeholders (including young people) to facilitate ownership;

Are adapted to address specificities of local contexts, programmatic areas and special requirements of stakeholders (including young people);

Prioritize community capacity building towards development of local solutions and empowerment;

Are integrated and cross-sectoral;

Have built-in links to the national decentralise governance systems and local development planning processes.

Support will be provided by a mix of in-country missions and remote follow-up. In-country missions (1 per country) have an estimated length of 3 weeks. The below domains of technical support to countries are based on key standard steps. However, concrete scope of the support will be based on country specific needs. The domains are:

Facilitation of the development/harmonisation (internally and/or externally) of the vision of community engagement, setting of quality standards and development of joint roadmaps;

Facilitation of internal reflexion on integrated community approaches / strategy development/revision and action planning for the establishment/ reinforcement of multisectoral functional community engagement platforms, mechanisms and processes which are socially relevant, inclusive of the most vulnerable groups, linked to local governance systems and use available data at community level for participatory monitoring and social accountability;

Capacity building for the quality implementation of community programs that effectively and systematically apply the steps of a participatory community-based approach;

Guidance on the selection/adaptation/development/documentation/systematisation of facilitation processes and methods for community participation;

Guidance to assess institutional capacities at different levels to deliver Community Engagement interventions and to develop corrective strategies, jointly with counterparts and other UNICEF partners;

Guidance on the implementation of existing behavioural packages through integrated community engagement platforms;

Guidance for the monitoring of CE, based on the Global Community Engagement Standards and existing opportunities for data collection.

Deliverables and Schedules

Deliverables

Deadline

Payment schedule

1. Detailed workplan, including the methodology (understanding of the assignment, results of the desk review and consultations with COs, recommendations for next steps, tentative road-map).

Estimated number of working days: 4

Home-based

2. First draft of the updated WCARO CBA package based on the Global Community Engagement Framework

Estimated number of working days: 6

Home based

12 days after signature of the contract: July 15th

20%

3. Second draft of the following WCARO CBA package components: framework and guidelines

Estimated number of working days: 10

Senegal (5 days) and home based (5 days)

4. Mission reports and reports on assistance provided to COs in CE planning and implementation

Estimated number of working days: 45

In-country (37 days) and home-based (8 days)

+ 2.5 months: September 30th

20%

5. Second draft the following WCARO CBA package component: workshop package

Estimated number of working days: 5

In-country (Senegal)

6. Mission reports and reports on assistance provided to COs in CE planning and implementation

Estimated number of working days: 45

In-country (37 days) and home-based (8 days)

+ 2.5 months: December 16th

20%

7. Second draft the following WCARO CBA package components: training manual

Estimated number of working days: 5

Home-based

8. Mission reports and reports on assistance provided to COs in CE planning and implementation

Estimated number of working days: 67

In-country (56 days) and home-based (11 days)

+3 months: March 13th

20%

8. Final version of WCARO CBA package

Estimated number of working days: 6

Home-based

9. Final report of the consultancy including recommendations for the roll-out of the package

Estimated number of working days: 3

Home-based

+ 1.5 months: April 30th

20%

Total

100%

Timing

The consultancy is planned for 196 working days over a period of 10 months, with estimated start on July 1st, 2019 and end on April 31st, 2020.

Reporting Requirements

The consultant will report to the C4D Specialist and will work in close collaboration with the Regional CFC team, WCARO.

The consultant will provide to the supervisor bi-monthly progress reports, final consultancy report, missions reports, as well as any other documentation generated through her/his assistance to countries.

Administrative Issues

This assignment is partly home-based (total estimated 56 working days), UNICEF Regional office-based (Dakar, total estimated 10 working days), and also includes 7 in-country missions to countries to be determined (estimated 130 days). Main potential countries include Chad, DRC, The Gambia, Liberia, Guinea, Mali, Niger, and Togo. Estimated length of in-country missions is 3 weeks. Two trips to Dakar for coordinating work with WCARO team are expected to take place between in-country missions, based on travel plans.

The consultant will be expected to adhere to the agreed timelines. The consultant should be able and willing to travel to any of the selected countries for the purposes of this assignment.

Consultant is supposed to use his own laptop, while office space will be provided by the UNICEF while in Senegal or other countries.

Application requirements: one Technical Proposal and one Financial Proposal.

The Technical Proposal will include:

An up-to-date curriculum vitae;

A statement indicating how the qualifications and experience of the candidate respond to the requirements of the tasks and make the candidate suitable for this particular assignment;

A proposed work methodology and plan.

The Financial Proposal will include (expressed in US dollars):

Fee, inclusive of per diem;

Travel costs.

Technical Evaluation Criteria:

Category

Total Points

1 Experience

Range and depth of experience with similar work

2 Proposed work methodology and plan

Proposed methodology and plan

Total Technical Scoring

(See details in the attached TORs)

To qualify as an advocate for every child you will have

EDUCATION:

Advanced university degree in communication for social and behaviour change, social/behavioural sciences (Sociology, Anthropology, Psychology, community-based development, Health Education…) with emphasis on community engagement, strategic communication planning, social mobilization, participatory research, training and evaluation of communication interventions.

WORK EXPERIENCE:

A minimum of 8 years of progressively responsible work experience in the planning and management of communication for development programmes, with practical experience in the adaptation and application of communication planning processes to specific programmes.

Substantive relevant experience in WCAR, including development and humanitarian settings.

Experience in the field of C4D/SBC in UN/Humanitarian organizations.

Knowledge of current developments in the fields of community engagement and participation, and in Communication for Development/Social and Behaviour Change.

Training in strategic communication planning, social and behaviour analysis, formative research and evaluation of communication interventions.

Proven experience in social data research and analysis, including participatory and qualitative methods.

Proven skills in communication, networking, advocacy and negotiation.

Proven skills in knowledge transfer and capacity building, including development of guidance documents, curricula and methodology and provision of training.

Knowledge of the social, political and economic environment of WCAR.

Ability to express clearly and concisely ideas and concepts in written and oral form.

Computer and various office applications skills.

LANGUAGES:

Fluency in French and English required. Knowledge of Portuguese or Spanish will be an asset

For every Child, help

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The technical competencies required for this post are….

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

“UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.”

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

TORTOR SSA - C4D Community Engagement SSA.Copy.pdf

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=522869

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